Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping timeframe for furniture?
Most in-stock furniture items are processed within 2-3 business days and delivered within 7-10 business days via our specialized home delivery partners.
Do you offer white-glove delivery and assembly?
Yes, for an additional fee, we offer premium white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How do I care for my new Cosco furniture?
Each product comes with a specific care guide. Generally, we recommend avoiding direct sunlight and using a soft, damp cloth for cleaning to maintain the finish.
Are your products covered by a warranty?
Yes, all Cosco home products include a standard 1-year limited warranty covering manufacturing defects in materials and workmanship.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery status.